Shipping & Delivery
1. Shipping Time
- Once your order is successfully processed, we will typically ship it within 7 business days. However, during peak seasons or in case of unforeseen circumstances, the shipping time may be extended. We will notify you in advance if there are any significant delays.
2. Shipping Methods
- We offer various shipping methods, including standard shipping, express shipping, etc.
3. Shipping Fees
- Shipping fees are calculated based on the weight of the package, the shipping destination, and the shipping method selected. The exact shipping fee will be displayed during the checkout process before you confirm your order.
4. Delivery Confirmation
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on the relevant shipping carrier’s website.
5. Delivery Address
- It is your responsibility to provide a correct and complete delivery address. We are not liable for any delays or non – delivery caused by an incorrect or incomplete address provided by you. If you need to change the delivery address after placing an order, please contact our customer service as soon as possible.
6. Risk of Loss
- The risk of loss and damage to the products passes to you upon delivery to the shipping carrier. If you receive a damaged or defective product, please contact our customer service immediately, and we will assist you in resolving the issue in accordance with our return and exchange policy.
7. International Shipping
- For international orders, please note that you may be subject to customs duties, taxes, and other import – related charges. These charges are the responsibility of the recipient and are not included in the product price or shipping fee. We are not responsible for any customs – related issues or delays.